A failure is not the same as a mistake. Maybe, you think, this is just semantics. I see it as an important distinction that matters for today’s leaders. First, words are the leader’s primary tool. Leadership is the art of harnessing the ideas, talents, and efforts of others to achieve challenging goals. And the harnessing is largely accomplished through words – written communication, town halls, team meetings, or one-on-one conversations. […]
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