Inclining towards ‘Human’agement
by Namita Gupta-Hehl

Posted on Leave a commentPosted in 10th Global Peter Drucker Forum

Ever wondered why the emotional dimensions find their place in the apex of Maslow’s hierarchy of needs? It is indeed a reiteration of the ‘human’ aspect. ‘People’ form the axis of a business around which the processes and profits revolve. To spell success, a product must be customer-centric, and a software application must be user-centric. No wonder ‘Human-centric’ strategies and methodologies work wonders time and again. Not to forget, these strategies have an underlying ingredient – emotions. Defining Emotions in Business “Are emotions detrimental to a business?” If frustration and dissatisfaction are the widespread emotions in a business, then that statement holds good. Emotions are an indispensable part of a business. How would business advertisements and […]