What you can’t Measure…. MATTERS!
by Herb Nold

Posted on 2 CommentsPosted in 7th Global Peter Drucker Forum

Business schools throughout the world hammer into future business leaders the importance of data, analysis, and techniques to use data to shape behavior. The slogan “what gets measured, gets done” has become more than just an idea but a primary guiding principle for many MBAs who have become managers and executives. Consequently, data driven methodologies using modern digital technology like management by objectives (MBO), balanced scorecards, and six-sigma have gained popularity and wide acceptance. Clearly, behaviors can be influenced through rewards or punitive action taken based on performance data to yield improvement. However, history shows that the problem with action based solely on tangible data, with little regard for human factors, is that the vast […]

People-centric Neural Networks: The Key to Managing Organizational Complexity
by Lukas Michel and Herb Nold

Posted on Leave a commentPosted in 5th Global Peter Drucker Forum

Or Be Like the Borg Collective and eliminate viruses   Organizations around the globe in all sectors continue a trend of increasing size and complexity that began over 100 years ago with the business strategies of the likes of Carnegie and Rockefeller. New and emerging technologies for communication and data sharing have accelerated this process in recent decades. We view this process as a natural and inevitable occurrence due, if for no other reason, to simple economics. Expenses will rise through time in many ways that management cannot prevent no matter how much they try. Those pesky employees always seem to want and expect raises, healthcare expenses increase, rents go up every year according to […]