Few disagree that the time is ripe for reimagining complex organizations so that they are more human and more agile. But, existing models for how to make the shift seem to offer a choice between a “rock and a hard place.”   Take the thorny problem of developing people. Anachronistic annual performance appraisal systems, everyone agrees, must give way to more fluid and continuous feedback. Or, consider the issue of working flexibly while maintaining an esprit de corps. Standardized arrangements and face-time ism, we concur, must cede to more bespoke arrangements and an outcomes-orientation.   But, while the ideals are noble, the jury is still out on just how to re-invent the workplace. Managers today […]