{"id":1550,"date":"2017-08-16T00:01:00","date_gmt":"2017-08-15T22:01:00","guid":{"rendered":"https:\/\/www.druckerforum.org\/blog\/?p=1550"},"modified":"2017-08-08T10:38:56","modified_gmt":"2017-08-08T08:38:56","slug":"inclusive-prosperity-how-can-organisations-model-it-the-second-of-2-blogs-by-prabhu-guptara","status":"publish","type":"post","link":"https:\/\/www.druckerforum.org\/blog\/inclusive-prosperity-how-can-organisations-model-it-the-second-of-2-blogs-by-prabhu-guptara\/","title":{"rendered":"Inclusive Prosperity: how can organisations model it? <br \/>The second of 2 blogs by Prabhu Guptara"},"content":{"rendered":"<p>I\u2019ve been involved for something like half a century with all kinds of entities<em>,<\/em> from some of the largest publicly quoted companies in the world, through privately-controlled small companies, to cooperatives, nonprofits, and charities.<\/p>\n<p>Your experience will be different from mine in terms of details. But I\u2019m sure it will have included \u201cprivately-owned companies\u201d that are mind-bogglingly philanthropic (and therefore very concerned about inclusive prosperity), as well as \u201ccharities\u201d that are run mainly in the interests of the current trustees and\/ or managers &#8211; and therefore not primarily concerned about inclusive prosperity at all!<\/p>\n<p>There are even \u201cco-operatives\u201d that have no sense of responsibility beyond enriching their own members; being a \u201cco-operative\u201d sounds good &#8211; but, in principle, every clique and mafia is a \u201cco-operative\u201d.<\/p>\n<p>Every organisation is caught in a struggle between prospering itself and what it does for others.\u00a0 Generally, there is a bias towards the gain of those who are in power. In any case, we all struggle with profound and fundamental questions regarding how an organisation is to run itself.<\/p>\n<p>What bothers me is *not* when an organisation arrives at an answer that I consider wrong (we are all free to choose whatever course of action we like \u2013 although we cannot escape the consequences of the choices).<\/p>\n<p>What bothers me is when organisations do not even consider the crucial questions. There are various reasons why organisations don\u2019t do so: the decision may be quite consciously taken for good reasons or bad; but often it may be because the organisation is \u201ctoo busy\u201d (which means that the matter may never become a conscious decision).<\/p>\n<p>So, what are the sorts of things that might be considered consciously if an organisation is to model inclusive prosperity?:<\/p>\n<ol>\n<li><u> Inclusive of whom?<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">Some organisations focus on questions of inclusivity in terms or race, gender, or sexual orientation.\u00a0 Here, the question is whether our prosperity reaches those who are least prosperous.<\/p>\n<p style=\"padding-left: 30px;\">So, the first thing to clarify is the level at which we are defining inclusivity of the poorest. In other words: do we include those who are the least prosperous <u>in the world<\/u>, or those who are the least prosperous in <u>the communities immediately around the locations where our organisation is active<\/u>, or those who are least prosperous <u>in our country or geographical region<\/u>?\u00a0 And do we include them only in our <strong>deliberations<\/strong>, or also among our <strong>deliberators<\/strong>?<\/p>\n<ol start=\"2\">\n<li><u> Vision or Whitewash?<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">What is the gap between what we claim to be our vision, and the way we are going about accomplishing it?\u00a0 Since the two cannot be divorced \u2013 since the means determine the ends \u2013 we need to consider how we arrived at our vision (inclusively or by diktat?).\u00a0 We also need to consider how we continue to refresh our vision \u2013 in other words, whether the poorest are represented in our Board and in our governance committees, and whether our governance processes and values focus explicitly on the poorest.<\/p>\n<ol start=\"2\">\n<li><u> Mission &#8211; versus mere Mirage <\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">Are the processes for determining our organisation\u2019s mission inclusive? What about the processes for determining the success\/ failure?\u00a0 For arriving at new goals?\u00a0 Who does the organisation include in the decision process as against the consultation process?<\/p>\n<ol start=\"3\">\n<li><u> Culture and Values<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">Since \u201cvalues determine everything\u201d and since \u201cculture eats strategy\u201d, what values and what cultural characteristics are exhibited by each major policy as well as by \u201chow things are done around here\u201d?<\/p>\n<ol start=\"4\">\n<li><u> Strategy <\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">Since \u201cstrategy\u201d means \u201cthe way we are going to accomplish our mission\u201d, does the strategy explicitly address those who are economically disadvantaged?<\/p>\n<ol start=\"5\">\n<li><u> Structure<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">An organisation can be pyramidal, cellular, or anything in between:\u00a0 what values are reflected by our degree of centralisation\/decentralisation, and by whether our organisational structures are entrepreneurial or more command-oriented?<\/p>\n<ol start=\"6\">\n<li><u> Operations<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">If we were to explain any of the following to outsiders, what would be their perception of our inclusiveness?:<\/p>\n<p style=\"padding-left: 30px;\">\u00a0&#8211; recruitment processes and decisions; as well as how clearly we articulate, and whether (from Board level to entry level) our selection criteria prioritise, inclusiveness of the poor among the ethics and values of the individuals we recruit;<\/p>\n<p style=\"padding-left: 30px;\">\u00a0&#8211; the process for decisions about which employees or others get training, and about the content of the training; indeed, the values displayed by our training processes themselves;<\/p>\n<p style=\"padding-left: 30px;\">&#8211; the processes for decisions about salary levels, and about increases\/ decreases in them, as well as the brutal fact regarding how large or small is the gap in total compensation between the poorest-paid and best-paid in our organisation;<\/p>\n<p style=\"padding-left: 30px;\">\u00a0&#8211; the processes for determining who is assigned what responsibilities, or promoted to what level;<\/p>\n<p style=\"padding-left: 30px;\">\u00a0&#8211; the processes for organisational renewal;<\/p>\n<p style=\"padding-left: 30px;\">\u00a0&#8211; the processes for determining product portfolios, geographic range, and so on (for example, what proportion of our product range is for the \u201cbottom of the pyramid\u201d?<\/p>\n<ol start=\"7\">\n<li><u> Profit-sharing<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">What is the right amount of profit to make?<\/p>\n<p style=\"padding-left: 30px;\">How much do we reinvest in our company, and how much do we distribute to shareholders as against how much we pay workers?<\/p>\n<ol start=\"8\">\n<li><u> Evaluation and Reporting<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">How do our criteria for evaluating our performance measure up on inclusivity?<\/p>\n<p style=\"padding-left: 30px;\">Do our reporting practices focus only on financials, or do we have more holistic reporting practices \u2013 for example, those that are being pioneered by the International Integrated Reporting Council?<\/p>\n<ol start=\"9\">\n<li><u> Lobbying<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">What is the right amount of money to devote to lobbying, and what are the objectives for which we lobby?<\/p>\n<ol start=\"10\">\n<li><u> Philanthropy<\/u><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">How much do we give away, as an organisation, to the poorest, and for what purposes?<\/p>\n<p>&nbsp;<\/p>\n<p><strong>About the author:<\/strong><\/p>\n<p>Prabhu is an independent Board Member, Keynote Speaker &amp; Conference Chair; he is Executive Director, Relational Analytics Ltd., Cambridge, UK; Honorary Chairman, Career Innovation Company, Oxford, UK; Distinguished Professor of Global Business, Management &amp; Public Policy, William Carey University, India; and Member of the Board, Institute of Management, University of St Gallen, Switzerland.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019ve been involved for something like half a century with all kinds of entities, from some of the largest publicly<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":""},"categories":[175],"tags":[176,101],"_links":{"self":[{"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/posts\/1550"}],"collection":[{"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/comments?post=1550"}],"version-history":[{"count":1,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/posts\/1550\/revisions"}],"predecessor-version":[{"id":1551,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/posts\/1550\/revisions\/1551"}],"wp:attachment":[{"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/media?parent=1550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/categories?post=1550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.druckerforum.org\/blog\/wp-json\/wp\/v2\/tags?post=1550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}